Quote:
Originally Posted by keyap
Not the experience I had. Jesse and I think Carol (sorry can't remember exactly who it was?) were great. I probably asked too many question both pre and post order and everyone was answered quickly.
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Really? That's surprising. I've spoken to Carol a bunch of times, and whenever I gave her the benefit of the doubt that she'd "email me with updates" or call me back...it just didn't happen.
Every other day or so, I would call roughly every 30min hoping for somebody to pick up during their phone hours (9am-12pm, btw). It wasn't until I started talking to Charles that I received solid communication and follow ups.
Does not speak for everyone, just my specific experience.
All that being said, I don't think i've ever seen Pure Turbos 'scam' anyone, and my turbo showed up nicely packed and freshly rebuilt - can't wait to put it on!